German-Speaking Customer Service Representative | Remote in Portugal

**Work Remotely from Anywhere in Portugal**
Are you fluent in German and English? Join an international customer service team and work remotely from anywhere in Portugal while supporting customers in a professional and dynamic environment.


**Location:**
This role is Remote in Portugal, working remotely from another country is not an option.


**Important Information:**
Please note that
**relocation is not provided**
for this position. Applicants must already reside in Portugal and be legally eligible to work in the country. Working remotely from another country is not an option.


**About The Role**
As a Customer Service Representative, you will provide high-quality support to German-speaking customers, ensuring an excellent customer experience through effective communication and problem-solving.


**Key Responsibilities**

- Provide customer support in German and English.
- Respond to customer inquiries professionally and efficiently.
- Deliver excellent customer service while maintaining quality standards.
- Accurately document customer interactions and follow internal procedures.
- Collaborate with internal teams to ensure timely issue resolution.
- Maintain a positive and customer-focused approach in every interaction.

**What We're Looking For**

- Fluent German (spoken and written).
- Good command of English.
- Currently residing in Portugal.
- Excellent communication and interpersonal skills.
- Customer-oriented mindset with strong problem-solving abilities.
- Ability to work independently in a remote environment.

**What We Offer**

- Full-time remote position based in Portugal.
- Monday to Friday schedule.
- Weekends off (Saturday and Sunday).
- Food allowance of €7.63 per working day.
- Company equipment provided. Candidates living within 50 km of the office will collect their equipment in person, while equipment will be shipped to those living more than 50 km away.

**Salary**

- €1,055 gross per month, paid over 14 salaries.

Work Schedule



- Monday to Sunday. 24/7 with rotative shifts and 2 rotative days off.

If you're looking for a remote opportunity where you can use your German language skills while delivering outstanding customer service, we'd love to hear from you.
**APPLY NOW!**