Client Advisor - Vienna (Part time Temporary)

**Position**
As a FENDI Ambassador, the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.


**Missions**
*Sales Performance*

- Lead individual sales and achieve performance target and KPI
- Engage in upselling, cross selling and multiple selling for all product categories

*Client Management*

- Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
- Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client

*Store Operations*

- Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input

*Store Management*

- Support in maintain the inventory accuracy by properly receive display and store merchandise according to company guidelines

**Profile**

- Previous experience in a client-facing role, ideally retail or hospitality is preferred
- Manages own image standards on a high level
- Strong selling and communication skills are necessary
- Excellent relationships skills
- Organization, professionalism, self-confidence
- Strong customer service skills
- Computer skills and Retail management system knowledge
- Goal oriented approach, multitasking
- Strong knowledge and/or interest for Fashion/Luxury Industry
- Fluent in English and German

This is a fixed term and part time position.


*LVMH is committed to non-discrimination and respect of each person’s singularities. We recognize and recruit all types of talent.*