**Sofia, Bulgaria**
|
**On-site**
**About The Role**
We are looking for a
**Customer Support Representative**
fluent in
**Slovenian and English**
to join our on-site team in
**Sofia**
. In this role, you will be responsible for delivering high-quality customer support, ensuring customer satisfaction, and handling inquiries in a professional and efficient manner.
This position is ideal for candidates who enjoy working in a structured environment, are customer-oriented, and are open to relocation.
Working Schedule
- Monday to Saturday: 09:00 – 23:00
- Sunday: 10:00 – 19:00
- Rotational shifts
**Requirements**
- Native or near-native level of Slovenian
- B2 level of English
- Strong communication and problem-solving skills
- Ability to work on-site in Sofia
- Relocation candidates are welcome and will be considered
Salary & Benefits
- Gross salary: 3700 BGN
- Monthly transportation/internet allowance: 50 BGN net (in addition to salary)
- Additional pay for night shifts (if applicable)
- Bonus of 500 BGN for important life events (marriage, birth/adoption of a child, university graduation)
- Private medical plan (health & dental)
- Life insurance
- Multisport card (co-financed by the employer)
- Employee discounts on various goods and services
Relocation Support
- Travel expenses reimbursement up to 490 BGN after 6 months
- Salary advance of 1056 BGN net upon request (paid within 5 working days)
- Company-arranged hotel accommodation upon arrival
- Full relocation guidance provided
Documents Accepted
- Valid EU citizenship, refugee card, or residency card (valid for more than 1 year)
- Work permit and blue card are not accepted
