Cluster Sales Manager (m/f/d)
**MICE | Corporate & Transient | US & Canada**
**Hilton Vienna Cluster | Vienna, Austria**
Company Description
Hilton Hotels in Vienna offer world-class hospitality across three distinctive locations: the vibrant
**Hilton Vienna Park**
, the elegant
**Hilton Vienna Plaza**
inspired by the Art Deco era of the 1920s, and the scenic
**Hilton Vienna Waterfront**
located directly along the Danube.
The flagship
**Hilton Vienna Park**
is Europe’s largest downtown meeting and event hotel, featuring
**663 guest rooms and more than 3,500 m² of flexible event space**
, with excellent connectivity to the city center and Vienna International Airport.
Together, the Hilton Vienna Cluster represents one of the most dynamic hospitality portfolios in the region, combining innovative concepts, exceptional service, and memorable guest experiences for both business and leisure travelers.
To strengthen our commercial team, we are currently looking for
**three Cluster Sales Managers (m/f/d)**
with focus on the following segments:
- ***Cluster Sales Manager – MICE***
- ***Cluster Sales Manager – Corporate & Transient***
- ***Cluster Sales Manager – US & Canada Market***
What will I be doing?
As
**Cluster Sales Manager**
, you will be responsible for developing and managing strategic accounts, driving revenue growth, and strengthening Hilton’s market position across the Vienna Cluster.
Depending on the role focus (MICE, Corporate/Transient, or US & Canada), key responsibilities include:
- Managing and developing
**key accounts and strategic partnerships**
within the assigned market segment
- Driving revenue generation through
**proactive sales activities, client engagement, and market development**
- **Identifying new business opportunities and expanding Hilton’s corporate, group, and transient customer base**
- **Preparing and managing RFP processes and contract negotiations**
- **Representing Hilton Vienna at industry events, networking opportunities, and international trade shows**
- **Conducting client visits, site inspections, and sales missions**
- **Collaborating closely with Revenue Management, Marketing, Operations, and the wider Commercial Team**
- **Monitoring market trends, competitor activities, and demand patterns to ensure strong commercial positioning**
- **Utilizing Hilton commercial platforms and CRM tools to analyze performance and identify growth opportunities**
- **Preparing and presenting insights in Business Focus Meetings (BFM)**
and
**Commercial Focus Meetings (CFM)**
Segment Focus
**Cluster Sales Manager – MICE**
- Drive group and event business including
**Meetings, Incentives, Conferences, and Exhibitions**
- **Develop relationships with event planners, agencies, and corporate meeting buyers**
- **Promote Hilton Vienna Cluster as a leading destination for international conferences and events**
**Cluster Sales Manager – Corporate & Transient**
- Manage and grow
**corporate negotiated accounts, SME clients, and consortia partners**
- **Lead the corporate RFP process**
and optimize account performance across the cluster
- Strengthen Hilton’s presence in the
**individual business travel segment**
**Cluster Sales Manager – US & Canada**
- Develop and grow business opportunities within the
**North American market**
- **Maintain relationships with US and Canadian travel agencies, corporate buyers, and travel management companies**
- **Represent Hilton Vienna Cluster in international sales missions and trade events**
What are we looking for?
A
**Cluster Sales Manager**
serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
**To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:**
- Proven experience in
**sales, account management, or business development**
, preferably within the
**hospitality or MICE industry**
- **Strong networking, negotiation, and relationship-building skills**
- **Excellent communication and presentation abilities**
- **Strong commercial mindset and analytical thinking**
- **Ability to work in a dynamic and fast-paced environment**
- **Experience working with CRM systems and commercial sales tools**
- **Fluency in English**
;
**German is highly preferred**
, additional languages are an advantage
- Knowledge of the
**North American travel market**
is a strong plus for the US & Canada role
- Bachelor’s degree in
**Business Administration, Hospitality Management, Marketing, or related field**
is preferred
Must Haves
- Strong
**sales-driven mindset**
with a hunger to achieve and exceed goals and targets
- **Fluency in English**
, German preferred
- **Valid EU / Austrian work and residence permit**
with unrestricted access to the Austrian labor market
- Willingness to
**travel internationally**
while combining travel with on-site Cluster responsibilities in Vienna
- Strong
**commercial thinking and sales mentality**
(hotel sales experience beneficial but not mandatory)
- **Team player**
able to thrive in a dynamic and international environment
- Highly motivated, proactive, and eager to contribute to commercial success
Benefits
At Hilton, our Team Members are at the heart of everything we do. As part of the
**Hilton Vienna Cluster**
, you will enjoy a wide range of benefits and development opportunities designed to support your career and wellbeing.
- **Hilton Team Member Travel Program**
– stay at over
**9,000 Hilton hotels worldwide**
starting from approximately
**$50 per night**
for you and one additional guest, with
**up to 40 nights per year**
- **Family & Friends Travel Program**
– access to
**70 additional discounted nights annually**
, offering approximately
**50–70% savings**
on standard room rates
- **Food & Beverage discounts**
of up to
**50%**
in participating Hilton outlets
- **Annual public transport ticket**
for Vienna covered by the company
- **Healthy and complimentary meals**
in our Team Member Restaurant
- **Structured onboarding including a personal buddy**
to support your first months
- **Flat hierarchies and an open “first-name” culture**
that encourages collaboration
- Regular
**team events and career development conversations**
- **International career opportunities**
within Hilton’s global network
- Opportunities for
**local and international travel**
while building strong global business relationships
Compensation
- **Competitive salary**
in accordance with the
**Austrian collective agreement for the hotel and gastronomy industry**
- **14 salaries per year**
in line with Austrian labor regulations
- **Attractive performance-based incentive scheme**
rewarding commercial success and achievement of targets
Why join Hilton?
Hilton is one of the world’s leading hospitality companies, operating thousands of hotels globally and creating exceptional experiences for our guests every day. Joining the
**Hilton Vienna Cluster**
means becoming part of a dynamic international team with excellent opportunities for growth, development, and global career mobility.
Interested?
If this opportunity has sparked your interest, we look forward to receiving your application including:
- **CV with photo**
- Cover letter
- Relevant references
📧
**vienna\_recruitment@hilton.com**
*We look forward to getting to know you!*
*Warmly regards,*
*Hilton Hotels & Resorts Austria*
